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I'm having trouble with my DTC website integration - what should I do?

If you're experiencing issues integrating Provenance on your brand's DTC website, the resources below should help you get back on track.

Start with our Developer Documentation

Our developer documentation at developer.provenance.org is your go-to resource for all things DTC integration. It covers everything you need to get Provenance live on your website, including step-by-step setup guidance, technical requirements, and troubleshooting tips.

We recommend starting here, as most queries can be resolved with the documentation available.

Still need help?

If you've worked through the developer docs and still can't find what you're looking for, you can submit a specific query through our Ticket Portal at portal.provenance.org. Our team will pick this up and get back to you as soon as possible.