Frequently Asked Questions

Proof Points

• What is the difference between Product and Brand Proof Points?
• Can I submit multiple documents as evidence for one Proof Point?
• Why do we not support Gluten Free or Free From claims?
• What constitutes a valid third-party verifier?
• Should I redact any confidential information from our evidence, or does Provenance?
• Do you have a biodegradable packaging Proof Point?
• What is Provenance’s position on Mica as an ingredient?
• Our product packaging uses bioplastics, can I make a claim around this?
• What is the difference between the Science Based Targets initiative (SBTi)  and other science-based net zero targets?
• How can I talk about sustainable palm oil via Provenance?
• Can the Clinically Tested Proof Point apply to supplements?