Once you log into your Provenance account, follow the steps to submit evidence and get Proof Points live.
1. Once you log in to your Provenance account, you'll be taken to your Dashboard where you can see your coverage of Proof Points across your products.
2. Select the' Proof Point Navigator' using the menu on the left-hand side. You can explore the Proof Points included in the Provenance Framework
3. Select individual Proof Points to see evidence requirements and criteria. Select 'Continue to Submit' at the bottom of the page to create a draft Proof Point submission
4. Your draft submission is now created, select 'Get Started' to begin submitting evidence.
5. Information to upload evidence will pop up on the screen. Select 'Continue' once you're ready to upload evidence.
6. Select 'Add image/document' to upload your evidence in a PDF document. To add a URL, select the drop-down option 'Or add evidence as a link'. You can upload multiple documents at once.
You can view the Proof Point criteria by selecting 'See Evidence Requirements' at the top of the information box.
7. Enter the name of your evidence into the 'Evidence name' field and select the 'Evidence type'. This will help identify the evidence if you have uploaded more than one file.
If this is a product-level claim, you can associate the products that relate to the evidence by selecting the '+ Add products' option.
8. Select the products you want to associate with the claim. You can select one or multiple products.
You can see the Proof Points already associated with each product have in the 'Existing Proof Points' column.
If this is a business-level claim, skip this step.
9. A 'Ready to be submitted' box will pop up when all the correct fields are filled. Select 'Submit' to send the Proof Point to the review team.
10. Once you have submitted the Proof Point will be reviewed within 7 business days. You will receive an email updating you of the review outcome.
11. You can see the progress of your Proof Point in the 'Submission Timeline'. Any feedback from our team will be located here.
Once approved, the 'State' column shall appear with 'Approved'.
12. To check that products are live with the new Proof Points, you can select 'Products in the menu. In this tab, you can see the Proof Points across your product portfolio and the retailer channels where the Proof Points are published.
The 'Channel' column appears with 'No Channel' if the Proof Points are not live on any product pages. This could be because the product has no Proof Points to be published.
If 'No Channel' appears for a product with Proof Points, you will need to activate the product. Select 'Manage active products'.
13. Select the products you would like to go live on your retailer channels. Please be aware that you can only activate products up to your plan limit.
14. Your Proof Points will now go live!
If you have any questions throughout this process you can use the chatbot at the bottom right-hand side of the page. The chatbot will search our Help Centre, or put you in touch with a member of our team.